Privacy Policy

This Privacy Notice describes how Tropical Arts and its affiliates (collectively Tropical Arts) collect and process your personal information through Tropical Arts websites, devices, products, services, online and physical stores, partner platforms, and applications that reference this Privacy Notice (together Tropical Arts Services). By using Tropical Arts Services, you are consenting to the practices described in this Privacy Notice.

What Personal Information About Customers Does Tropical Arts Collect?

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

Information You Give Us: We receive and store any information you provide in relation to Tropical Arts Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Tropical Arts Services.
Automatic Information: We automatically collect and store certain types of information about your use of Tropical Arts Services, including information about your interaction with content and services available through Tropical Arts Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Tropical Arts Services and other content served by or on behalf of Tropical Arts on other websites.
Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.

For What Purposes Does Tropical Arts Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
Provide, troubleshoot, and improve Tropical Arts Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Tropical Arts Services.
Recommendations and personalization. We reserve the right to use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Tropical Arts Services.
Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we may collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
Communicate with you. We use your personal information to communicate with you in relation to Tropical Arts Services via different channels (e.g., by phone, email, chat).
Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Tropical Arts, and others.

What About Cookies and Other Identifiers?

To enable our systems to recognize your browser or device and to provide and improve Tropical Arts Services, we use cookies and other identifiers.

Does Tropical Arts Share Your Personal Information?

Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below and with subsidiaries Tropical Arts controls or partners that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Transactions involving Third Parties: We make available to you services, products, applications, or skills provided by third parties for use on or through Tropical Arts Services.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services.
Protection of Tropical Arts and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms & Conditions and other agreements; or protect the rights, property, or safety of Tropical Arts, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We design our systems with your security and privacy in mind.

We work to protect the security of your personal information during transmission by using encryption protocols and software.
We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs.
It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. Be sure to sign off when finished using a shared computer.

What Information Can I Access?

You can access your information, including your name, address, payment options, profile information, household settings, and purchase history.

What Choices Do I Have?

If you have any questions as to how we collect and use your personal information, please contact info@tropicalarts.com. Many of our Tropical Arts Services also include settings that provide you with options as to how your information is being used. As described above, you can choose not to provide certain information, but then you might not be able to take advantage of many of the Tropical Arts Services. You can add or update certain information on pages such as those referenced in What Information Can I Access? When you update information, we usually keep a copy of the prior version for our records. If you do not want to receive email or other communications from us, please adjust your preferences. The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how to have the browser notify you when you receive a new cookie, or how to block cookies altogether. Because cookies and identifiers allow you to take advantage of some essential features of Tropical Arts Services, we recommend that you leave them turned on. If you are a seller, you can add or update certain information on the Site. Update your account information by accessing your Account Information, and adjust your email or other communications you receive from us by updating your preferences. In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal data. If you wish to do any of these things, please contact info@tropicalarts.com Depending on your data choices, certain services may be limited or unavailable.

Are Children Allowed to Use Tropical Arts Services?

Tropical Arts does not sell products for purchase by children. You must be at least 18 years of age to use the Service.

Important information for individuals in the European Union

Important Information for EEA residents

Tropical Arts is providing this supplemental privacy notice to give individuals in the European Economic Area (EEA) the additional information required by the EU General Data Protection Regulation. These provisions, together with the statements in the QDT Privacy Notice, explain our practices with regard to EEA personal data.

1. Information about Tropical Arts

Tropical Arts is owned by Curinde N.V., a corporation organized under the laws of Curaçao with this mailing address:

Curinde N.V
ATT: Tropical Arts

Emancipatie Boulevard
Dominico F. "Don" Martina, 17, Curaçao

Attn: EEA Representative

Our email address is info@tropicalarts.com.

2. The Purposes and Legal Basis for Processing, including Legitimate Interests

The Tropical Arts Privacy Notice explains the reasons why we process your Personal Information. We process Personal Information only when we have a legal basis for the processing, such as:
To provide the products, services or information that you request,
For closely related purposes, such as payment processing and financial account management, contract management, website administration, business continuity and disaster recovery, security and fraud prevention, corporate governance, reporting and legal compliance, and
With your consent (or provided you have not objected, as may be appropriate under applicable law), such to provide you with marketing communications.

We may also process your Personal Information for the purposes of our legitimate interests, provided that such processing shall not outweigh your rights and freedoms. In particular, we may process your Personal Information as needed to: Protect you, us or others from threats (such as security threats or fraud) piracy or cheating, Comply with the laws that are applicable to us around the world, Enable or administer our business, such as for quality control, consolidated reporting, and customer service, De-identify it to create anonymized and/or aggregated datasets, Manage corporate transactions, such as mergers or acquisitions, and Understand and improve our business or customer relationships generally.

We may disclose your Personal Information to related companies and to third parties as described in the Privacy Notice. However, we do not share your Personal Information with third parties for them to market their products or services to you without having obtained your prior opt-in consent. If you give consent for such sharing, you may revoke it at any time. We do not knowingly collect Personal Information from children under the age of 18.

3. Automated Decision-Making and Profiling

We may use profiling and analytics to understand our customers and users. We will not make automated decisions about you that may significantly affect you unless (1) the decision is necessary as part of a contract that we have with you, (2) we have your explicit consent, (3) we are required by law to use the technology to do so.

4. When You are Required to Provide Personal Information to Tropical Arts

You are not required by law to provide any Personal Information to Tropical Arts. You are required to provide certain Personal Information if you want to enter a contest or if you want to receive communications or purchase products from us. Our data collection forms indicate which data elements are required. If you do not provide these data elements, we cannot do that particular kind of business with you.

5. Your Rights

As noted in the Privacy Notice, you always have the right to object to our marketing communications. To opt out of emails, simply click the link labeled "unsubscribe" at the bottom of any email we send you. To revoke permissions that you may have given to send text messages, text STOP in response to any message.

Tropical Arts also respects the rights of EEA residents to access, correct and request erasure or restriction of their personal information as required by law. This means: You generally have a right to know whether or not we maintain your Personal Information. If we do have your Personal Information, we will provide you with a copy (subject to the rights of others). If your Personal Information is incorrect or incomplete, you have the right to ask us to update it. In some cases, you may have the right to receive Personal Information that you provided to us back in a machine-readable format. You have the right to object to our processing of your Personal Information. You may also ask us to delete or restrict your Personal Information.

To exercise these rights, please contact us via email at info@tropicalarts.com.

If you have any questions about our Privacy Policy or information practices, please feel free to contact us at our designated request address: info@tropicalarts.com.